What is a Team ?

A Team is a group of technicians with one leader.

To add teams navigate from

Main Menu > Users and Teams > Teams

Click on Add Team

Select a Team Name,
Select Team Members
Select a Team Leader.

A Team Leader is someone who has a user role set as a “ Team Leader”. Please ensure that the Team Leader and the Team Member has got matching User Module Privileges.

For more information, contact support@reachoutsuite.com