The mobility revolution is well and truly on in the workplace. Businesses are building apps left, right and center since work is much easier with a mobile app than without it. About 84 percent of companies who implement cutting-edge mobility solutions in their business processes enjoy an increase in overall…
At ReachOut, we have a team of top notch programmers working hard to provide you with new software options, to help you – efficiently manage work orders & inspections, maximize team utilization, and keep your customers happy. Today, I am excited to announce two new exciting features, both to be launched…
What is the cost of paper in your organization? Paper has been the center of everything we do since a very long time. On an average, a person in the United States uses more than 700 pounds of paper every year. That is an enormous amount of paper! It is…
Hope our product is taking your business to greater heights. So here are four new wonderful features that would ensure the accountability of field agents, improve the look and feel of reports and so on.. Field Agent signature: Previously, there was only a ‘customer signature’ feature before completing an inspection…
Qualit assurance is broadly acknowledged as a top priority for manufacturers. Yet, as a growing volume of business movies overseas, manufacturers maintain less control and face more risk than ever before. Most industries rely on overseas business for both supply and revenue growth. The perils are significant. Here are four…
Automation is the buzzword to improve efficiency and reduce cost at the same time. This is true for almost all facets of work, and more so for field services, which has a historical reputation for delays, inefficiencies, and high costs. Field service is often the place where enterprise information systems,…
The delivery of service to a customer invariably requires getting several things done at the backend, triggering many variables, to execute a chain of events. The more seamless the workflow, the faster the execution of the service, and more rewarding the customer experience. Strange as it may seem, many enterprises…
Running a service business is by no means easy. The cut-throat competition and keeping pace with the ever changing technology are challenging enough, without plotting strategies to take the business to new levels. Here are six growth hacks for running a service business. 1. Institutions, not Individuals are Supreme The…
Think workforce management, and what appears in today’s digital tech age are mobile solutions delivered via the cloud. With such rollouts, employees gain anytime, anywhere access to the critical customer and job-related information. But paradoxical as it sounds, field service, one of the sectors that can extract the maximum benefit…
Companies involved in sending staff out for services, such as on-site repair often rely on their ERP system rather than a dedicated repair service software to manage field staff. The reason they claim is cost efficiency, but we believe they are only making matters more complex and expensive in the…
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